Your service & QR codes
What to do if a QR code does not work
If you cannot scan a job QR code, first check the booking and then use the ADEX backup verification option if needed.
1
Check the booking
Make sure both sides are using the QR code for the correct job.
2
Try scanning again
Make sure the full QR code is visible and the camera has a clear view.
3
Use the 6-digit code
If QR scanning still does not work, use the booking's backup verification code.