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Bookings & requests

Understanding booking status

Your booking status tells you where your service currently sits in the ADEX journey.

1

Requested

Your service request has been sent to the provider and is waiting for their response.

2

Confirmed

The provider has accepted your request.

3

In progress

The job has been started through the ADEX job-start process.

4

Completed

The service has completed the required provider and customer completion process.

5

Rejected

The provider was unable to accept your service request.

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