Provider help
Completing a job
When the service is finished, ADEX uses a completion process to create a clear record for both the provider and customer.
1
Finish the service
Complete the agreed work before beginning the ADEX completion process.
2
Mark the service complete
From the provider dashboard, choose the option to mark the job as completed.
3
Scan the customer's QR code
The customer presents their completion QR code. Scan it to verify the completion step.
4
Use the backup code if needed
If QR scanning is unavailable, use the booking-specific 6-digit verification option.
5
Customer confirms completion
The customer completes their confirmation before the booking is recorded as Completed.
i
Only mark a service complete after the agreed work has actually finished.