Payments
Payment problems
If a payment does not work as expected, first check the relevant booking and payment details.
1
Check your booking
Open the relevant service from your ADEX dashboard.
2
Review the payment status
Check whether the payment is pending, unsuccessful or requires another action.
3
Try again if prompted
Follow the payment instructions displayed by ADEX.
4
Contact support
If the issue continues, contact ADEX Support with your booking reference.